Laconic Tech LLC ("we," "us," or "our") is committed to protecting the privacy and security of the information we collect and process. This Privacy Policy describes how we collect, use, and disclose information in connection with the custom software solutions we provide, including the expense tracking application developed for MCP Property Management.
1. Information We Collect
We collect information that identifies, relates to, describes, or could reasonably be linked, directly or indirectly, with a particular consumer or household ("Personal Information").
A. Information Provided Directly by You
When you use our application, we may collect:
- Contact information (e.g., name, email address).
- Account credentials (e.g., usernames).
- User-generated content (e.g., expense classifications, notes).
B. Information Collected via Third-Party Integrations (Plaid)
We use Plaid Inc. ("Plaid") to gather data from financial institutions. By using our service, you grant us and Plaid the right, power, and authority to act on your behalf to access and transmit your personal and financial information from the relevant financial institution.
Information accessed via Plaid includes: Account balances, transaction history, and account identifiers.
Plaid's Privacy Policy: Data accessed by Plaid is also subject to the Plaid Privacy Policy.
C. Information Collected Automatically
We may automatically collect technical information when you interact with our application, including:
- IP addresses and device identifiers.
- Log data (e.g., access times, pages viewed, system activity).
- Browser type and operating system.
2. How We Use Your Information
We use the information we collect for the following business purposes:
- Service Provision: To provide, maintain, and improve the expense tracking and management features for MCP Property Management.
- Authentication: To verify your identity and secure your access to the application.
- Transaction Processing: To pull and classify credit card charges as requested by the user.
- Security & Monitoring: To detect, prevent, and respond to security incidents or fraudulent activity.
- Legal Compliance: To comply with applicable laws, regulations, and contract obligations.
3. How Information is Shared
We do not sell your personal information. We may share information in the following circumstances:
- With Service Providers: We share information with third-party vendors who perform services on our behalf, such as cloud hosting providers (e.g., VPS providers) and financial data aggregators (Plaid).
- Client Disclosure: Information processed through the application is accessible to MCP Property Management as the contract holder for the in-house software.
- Legal Requirements: If required by law, subpoena, or court order, or to protect the rights and safety of Laconic Tech LLC, our clients, or the public.
- Business Transfers: In connection with a merger, sale of company assets, or acquisition of all or a portion of our business.
4. Data Security
We implement and maintain reasonable administrative, technical, and physical security measures to protect your information. This includes:
- Encryption of data at rest (AES-256) and in transit (TLS 1.2+).
- Strict access controls, including the use of SSH-key-only authentication for server infrastructure.
- Continuous logging and brute-force protection (e.g., fail2ban).
5. Data Retention and Deletion
We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, including legal, tax, and accounting requirements.
Transaction data is generally retained for the duration of the service contract.
Upon request or contract termination, we will delete or anonymize personal information in accordance with our Data Retention and Disposal Policy, unless retention is required by law.
6. Your Rights and Choices
Depending on your jurisdiction, you may have the following rights regarding your personal information:
- Access: The right to request a copy of the information we hold about you.
- Deletion: The right to request that we delete your personal information.
- Correction: The right to request that we correct inaccurate information.
- Withdrawal of Consent: The right to disconnect your financial accounts via the application settings at any time.
To exercise these rights, please contact us using the information provided below.
7. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by updating the "Last Updated" date at the top of this policy.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact:
Laconic Tech LLC